Vulcan Industries

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Vulcan Industries - Privacy Policy

LAST UPDATED: 3/26/2020

Vulcan Ind, LLC (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”).

The Company wants you to have a positive experience with the website we operate. We want you to know that we respect the privacy and security of our users. Our goal is to provide you with an experience that delivers the information, resources and services that are helpful to you. In order to achieve this goal, we may collect information from you. We discuss our information collection practices below. This Privacy Policy sets forth the privacy principles we follow, in accordance with our operations.

This Privacy Policy sets forth the privacy practices in effect at the Company’s website (the “Website”) and for information collected through the purchase of products and services. If you do not agree to these terms, do not access the Website.

For any questions about this Privacy Policy or our data practices, or to submit a data subject request, you can contact us using one of the following methods:

1. Via Web: Please click here (This hyperlink will redirect to our privacy management platform provided by our vendor, OneTrust, Inc.)

2. Via Toll-Free Telephone: 1-833-705-0124

3. Via Mail: Vulcan Industries
5724 Highway 280 E
Birmingham, AL 35242, USA
Attn: Data Privacy Officer, Legal Department

4. Via Email: privacy@ebsco.com

What Information Is Collected and How is it Used?

A. What Information Do We Collect?

1. Personal Information: Information that identifies you as an individual or relates to an identifiable individual, including: name, company name, postal address, email address, telephone number, signature, unique identifier (e.g., account number or customer id), username and password, certain device information, and IP address. If you submit any Personal Information relating to other people to us or to our service providers in connection with our products and services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

2. Non-Personal Information: Information that does not directly reveal your identity or does not directly relate to an identifiable individual. This might include a unique identifier (unconnected to your username or IP address) and related analytics and usage information that we use to track usage of our Website, track trends in our Website, administer the Website, and improve our users’ experience. In some circumstances, a persistent unique identifier that does not directly reveal your identity is still considered Personal Information. In such cases, we will treat those identifiers as Personal Information.

B. How Do We Collect the Information?

We will only collect and use Personal Information when you voluntarily provide it to us, except for your IP address (and in some circumstances, certain persistent unique identifiers) which may be automatically captured when you access our Website. In order to use some portions of our Website, a user must first complete a registration form or provide an e-mail address and password, which will require disclosure of Personal Information. Such disclosure is strictly voluntary. In addition, because of how email communication works, you will have to disclose an email address to us if you choose to contact us or communicate with us by email.

We automatically collect non-Personal Information generated from your use of our Website. We may use this non-Personal Information in the aggregate. We do not combine these types of non-Personal Information with Personal Information. We may also share aggregated demographic information with our business partners, sponsors, advertisers, and companies that control, are controlled by, or are under common control with the Company.

Cookies and Similar Technologies:We may place a "cookie" or other tracking or information gathering device used in the industry in the browser files of a user's computer or device. A cookie is a piece of data stored locally on the user's computer or device containing information about the user. We use cookies to collect information about your use of our Website, which enables us to track and target the interests of our users to enhance the experience on our Website. We also use cookies from third parties to provide us with aggregated statistical information about use of the Website. This information is used for internal analytics purposes and to help us administer and improve the Website.

Users can set their browsers or third-party software to reject cookies. The means by which you can refuse cookies through your web browser controls vary from browser-to-browser, so we recommend you visit your browser's help menu for more information. Please note that if a user rejects or disables certain cookies, the user may be unable to use portions of our Website.

Some of the third-party websites we provide links to also may use cookies. We have no control over these linked websites or access to or control over cookies or other technology used by linked websites. Third party cookies are covered by the applicable third party’s privacy policy.

The following is a list of the types of cookies that may be used on our Website:

Type Purpose
Essential We use these strictly necessary cookies to provide you with products and services available through our Website and to use some of our Website’s features.
Preference We use these cookies to remember your settings and preferences.
Security We use these cookies to authenticate users and help identify and prevent security risks.
Performance We use these cookies to collect information about how you interact with our Website and to help us improve our Website.

Website may use cookies or other tracking technologies provided by third parties in order, for example, to improve our performance or services. Some examples of cookies we use within our Website are as follows:

Name Purpose
Analytics Cookie by Google Analytics A third-party cookie provided by Google, Inc. that collects aggregate statistical data about how visitors use the Website (i.e., what pages users visit, how long they are on the Website, how they got there and what they click on) so that we can improve the user experience and serve up the content our visitors find most useful. This cookie does not collect or store Personal Information. You can find out more about Google’s privacy policy concerning its analytics service at https://policies.google.com/privacy. Google also offers a tool that allows you to opt-out of being tracked by Google Analytics across all websites, which can be found here.

The Company’s Website may use certain social media features or link to certain social media platforms, such as Facebook, LinkedIn, and YouTube (collectively, “Social Media Features”). These features may collect your IP address and the page you are visiting on our Website, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on our Website to a profile page of yours that is provided by a third-party Social Media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

C. How Do We Use the Information?

We will use the Personal Information we collect for limited internal purposes that may include, but are not limited to, processing your transactions, establishing the identity of account holders, customer service, warranty services, and providing you with information concerning our products and services. We will retain this information as described in Section H below (“How Long Do We Retain This Information?”). We also may use that Personal Information to improve and customize our content.

We may use the Personal Information and non-Personal Information we collect by sharing it with third party agents, vendors, contractors, partners, or content providers of the Company (collectively, "Contractors") for purposes of managing purchases of our products and services, servicing our systems, and obtaining support services for our business. We are not in the business of selling Personal Information to third parties or Contractors, and will share it with Contractors only as we describe in this Privacy Policy. In situations where we provide Personal Information to Contractors, we ensure access is granted to the Contractors only upon the condition that the Personal Information is kept confidential and is used only for carrying out the services these Contractors are performing for the Company. As part of determining whether we will provide Personal Information to Contractors, we will obtain assurances that they will appropriately safeguard Personal Information consistent with this Privacy Policy.

We may share your usage data related to our Website with our affiliates for purposes of providing or improving our products and services. We will not disclose any information about your usage data related to our Website to unaffiliated third parties, except as necessary to enhance the product experience or as required by law.

We also reserve the right to disclose your Personal Information if we are required to do so by law, or in the good faith belief that disclosure of the information is reasonably necessary to comply with legal process, to respond to claims, or to protect or advance the rights, property, safety, or well-being of the Company, our employees, customers, or the public.

We will not use your Personal Information for automated decision making.

In the unlikely event that all or substantially all of the assets of the Company are acquired, customer information, which may include Personal Information, may be one of the transferred assets unless restricted by applicable local law, in which case the acquiring entity will be subject to the same commitments for such customer information.

D. How Do We Secure Personal Information?

The Company has taken appropriate technical and organizational measures to ensure that Personal Information we have collected or will collect in the future is secure. For example, we have limited the number of people who have access to the Personal Information, by electronic security systems and password protections that guard against unauthorized access. As a reminder, the Company provides links to third-party websites. These websites may not have the same privacy policies and security measures as the Company. We take reasonable care in recommending these websites, but we are not responsible for their content or privacy policies. We urge users to read the privacy statement of a third-party website when leaving our Website and linking to a third-party website.

We always use industry-standard technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you under this Privacy Policy.

E. How Can I Access, Correct, Amend or Remove Information About Me, etc.?

We want to assure you that you have access to your Personal Information that we collect and store. Upon request, we will provide you with information about whether we hold any of your Personal Information. You may contact us using the contact information provided above to exercise the following rights:

  • Access your data to check and review it;
  • Obtain a copy of your Personal Information;
  • Demand that we supplement, correct, or delete your Personal Information; or cease or restrict the collection, processing, use, or disclosure of your Personal Information; the right of rectification will comprise the right to have incomplete Personal Information completed, including by means of providing a supplementary statement;
  • Object to the processing of your Personal Information;
  • Receive your Personal Information in a structured, commonly used, and machine-readable format and have it transmitted to another controller; provided that the processing is based on your respective consent or to execute a contractual relationship or a relationship prior to entering into contract with you; and
  • Withdraw your consent where the Personal Information we collect from you is based on your consent.

We will respond to your request within thirty (30) days of receipt.

If you have granted consent, you can withdraw your consent at any time with future effect. Please address your withdrawal by contacting us using the contact information provided above.

F. What Choices Do I Have?

We understand that you may not want to allow our disclosure of your Personal Information to our Contractors, or to let us use that information for purposes that you believe may be incompatible with the purpose for which it originally was collected (as permitted by this Privacy Policy) or that you later may authorize. Therefore, you may contact us to inform us that you do not want to permit these uses of your Personal Information. To do so, please contact us using the contact information provided above.

It is important to us that the Personal Information we collect is appropriate and relevant to the purposes for which we intend to use it. We will use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the person providing the information. The Company will take reasonable steps to ensure that Personal Information is relevant to its intended use, accurate, complete, and current.

You may sign-up to receive email newsletters or other marketing materials from us. If you would like to discontinue receiving this information, you may immediately update your email preferences free of cost by using the “Unsubscribe” link found in emails we send to you or by contacting us at privacy@ebsco.com.

G. Collection and Use of Information from Children

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on our Website or on or through any of its features. If we learn we have collected or received Personal Information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us using the contact information provided above.

H. How Long Do We Retain This Information?

We retain Personal Information we collect from you where we have an ongoing legitimate business interest or other legal need to do so (for example, to provide you with a product or service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no further legitimate business interest or legal need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

I. What Are My Rights?

Upon request, the Company will tell you if we process any of your Personal Information. Depending on your country or state of residency, you may have legal rights with respect to your Personal Information. As such, if you would like to access, change, limit, or delete your Personal Information, you can do so by contacting us using the information provided above. We will respond to your request within a reasonable timeframe, but no later than the legally required timeframe.

If we process your Personal Information based on our legitimate interests, you can object to this processing in certain circumstances. In such cases, we will cease processing your Personal Information unless we have compelling legitimate grounds to continue processing or where it is needed for compliance and/or legal reasons. Where we use your Personal Information for direct marketing purposes, you can always object or opt out by using the unsubscribe link in such communications or by contacting the Company using the above contact information.

Questions

If you have any questions, comments, or concerns regarding this Privacy Policy or our practices, please contact us using the information provided above.

Changes to Privacy Policy

We will notify you of changes to this Privacy Policy by posting an updated policy on this page. You agree that continued use of the Website is an acknowledgment and consent to any terms contained in this Privacy Policy, current at the time of use. If we make any material changes, we will notify you by email notification or a notice on our Website (such as a banner or pop-up) prior to the changes becoming effective and provide you with the ability to consent to these changes (such as an "I agree" or "OK" button, or a prominent statement indicating the changes are in effect and continued use of the Website signifies consent). We encourage you to periodically review this page for the latest information on our privacy practices.

Miscellaneous
Do Not Track Signals:
The Company does not recognize automated browser signals regarding tracking mechanisms, which may include ‘do not track’ instructions.